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New helpline, mobile app for Insurans Islam TAIB

Source : The Scoop
18 Feb, 2019
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BANDAR SERI BEGAWAN – With customer convenience in mind, Insurans Islam TAIB General Takaful (IITGT) recently launched its IIT mobile app and General Takaful Helpline at 2223004.

The helpline and mobile app will allow customers to get a quote, buy insurance, as well as pay online at their own convenience. Customers can also opt for free delivery of their Takaful policy.

According to IITGT’s marketing manager, Shameon Tamil, the new services were introduced to tackle long queues, especially on pay day; branches with limited parking and to reduce delayed response times on telephone queries.

“The IIT mobile app was introduced to provide solutions for participants [with the] ease of having product information and policy participation at their fingertips.

“They can also use the special features within the app to make new transactions or renew their participation,” he said.

Executive officer of Teletakaful & Support Services, Norshahrul Azim Hj Abd Rahman, said the company can provide a quotation within one working day, with some requests taking as little as five or 10 minutes.

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